GAP Inc. Pay Stubs & W2s

It is important that employment information is accessible to employee whenever and however need it. For this reason, the company offers online access of employment documents in a secure way. Both of pay stubs and tax statement are now available online. All employees (GAP, banana republic, OLD NAVY, Gap outlet, Banana Republic Factory Stores and ATHLETA) will be able to access their pay stubs through GAPWeb Portal and W-2s through the Tax Form Management website. They will be able to setup direct deposit account through GAPWeb also. Therefore, access your account online in the following way, once you’ve set up your account online, you can easily view and print out your pay stubs and tax statements.    

Accessing your Pay Stubs

Gapweb is enables their employees to easily view your personalized pay, benefits, direct deposit and total well-being information- at any time through mobile device or desktop. To access-

  1. Go to Gapweb at
  2. Enter your user ID and password and select Log In. (user ID is GAP web ID)
  3. Log into Gapweb with temporary password, you will be asked to change the temporary password after you login.
  4. Once logged into Gapweb, click on Pay & Benefits under My Shortcut. Then a new window will open your pay stubs.
  5. For set up direct deposit account, click on Direct Deposit under My Shortcut.
  6. If you need any assistance, call at 1-866-411-2772 x28000 (US users), 1-800-241-2626 (US store users), 1-800-333-7899 x7755 (US GID DC users), and 1-615-230-2300 (US DC users).

Accessing your W-2s

Tax Form Management website gives you the convenience to access your year-end tax statement online.

  1. To access Tax Form Management website, go to
  2. Enter your Employer code which is 11109.
  3. Click on Click here to Login.
  4. Enter your User Name [ user name will be your SSN without dashes]
  5. Enter your PIN [your PIN will be your date of birth in MMDDYYYY format, this is your first time PIN].
  6. If this is your first time login, you will be go through six steps enrollment process.
  7. Once you’ve done, you will be at your home dash board. To receive your W2s online, you must give a consent for receive forms online. Click on My Account then tick the check box and select “Receive forms online”.
  8. Read the consent disclosure notice and tick the consenting check box and click on “Accept and Continue”.
  9. Setup the notification email/phone and click on “Confirm and Submit”
  10. Now you can view and print your W2s. If you want to file your taxes with the Tax Form Management website, you must pay the processing fees for tax filing and return.



Tax Form Management

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Comments (12)

  1. Thanks for advice!!! However to avoid calling customer service; the username is your full social security number and date of birth (xx/xx/xxxx) and your pin is your id number.

  2. If you no longer work for the company W2s can be accessed through Company Code: 11109, UserId: SSN and DOB (i.e. 123456789MMDDYYYY) and PIN: employee id. The employee services number can assist with the employee id. Just note that they must verify your address on file to provide the employee id.

  3. I tried logging in and it would not let me so I put in all my information so it can send me a confirmation or something and it wanted to send it to someone else’s email so I said that would not work. Then it wanted to send it to someone else’s phone number. This ridiculous.

  4. I work at the gap but was out of work because of my work authorization card now i’m back at work and i wanted to know if i can continue to use my same checking acount

  5. I worked at Janie and Jack before it was purchased by the Gap. I retired August 2019. I would like to know if you can send me a letter that I no longer work at Janie and Jack.

  6. I worked at Janie and Jack before it was purchased by the Gap. I retired August 2019. I would like to know if you can send me a letter that I no longer work at Janie and Jack.

    Thank you

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