GAP Inc. Pay Stubs & W2s

Employment information must be accessible to the employee whenever and however need it. For this reason, the company offers online access to employment documents in a secure way. Both pay stubs and tax statements are now available online. All employees (GAP, banana republic, OLD NAVY, Gap Outlet, Banana Republic Factory Stores, and ATHLETA) will access their pay stubs through GAPWeb Portal and W-2s through the Tax Form Management website. They will also be able to set up a direct deposit account through GAPWeb. Therefore, access your account online the following way; once you’ve set up your account online, you can easily view and print out your pay stubs and tax statements.    

Accessing your Pay Stubs

Gap web enables its employees to easily view their personalized pay, benefits, direct deposit, and total well-being information- at any time through mobile devices or desktops. To access-

  1. Go to the Gap web at
  2. Enter your user ID and password and select login. (user ID is GAP web ID)
  3. Log into the Gap web with a temporary password; you will be asked to change the temporary password after login.
  4. Once logged into the Gap web, click on Pay & Benefits under My Shortcut. Then a new window will open your pay stubs.
  5. To set up a direct deposit account, click on Direct Deposit under My Shortcut.
  6. If you need any assistance, call at 1-866-411-2772 x28000 (US users), 1-800-241-2626 (US store users), 1-800-333-7899 x7755 (US GID DC users), and 1-615-230-2300 (US DC users).

Accessing your W-2s

The tax Form Management website allows you to access your year-end tax statement online.

  1. To access the Tax Form Management website, go to
  2. Enter your Employer code, which is 11109.
  3. Click on Click here to log in.
  4. Enter your User Name [ user name will be your SSN without dashes]
  5. Enter your PIN [your PIN will be your date of birth in MMDDYYYY format. This is your first time PIN].
  6. If this is your first-time login, you will go through the six-step enrollment process.
  7. Once you’ve done this, you will be at your home dashboard. To receive your W2s online, you must consent to receive forms online. Click on My Account, then tick the checkbox and select “Receive forms online.”
  8. Read the consent disclosure notice, tick the consenting checkbox, and click on “Accept and Continue.”
  9. Set up the notification email/phone and click “Confirm and Submit.”
  10. Now you can view and print your W2s. You must pay the tax filing and return processing fees if you want to file your taxes with the Tax Form Management website.



Tax Form Management

16 thoughts on “GAP Inc. Pay Stubs & W2s

  1. Thanks for advice!!! However to avoid calling customer service; the username is your full social security number and date of birth (xx/xx/xxxx) and your pin is your id number.

  2. If you no longer work for the company W2s can be accessed through Company Code: 11109, UserId: SSN and DOB (i.e. 123456789MMDDYYYY) and PIN: employee id. The employee services number can assist with the employee id. Just note that they must verify your address on file to provide the employee id.

  3. I tried logging in and it would not let me so I put in all my information so it can send me a confirmation or something and it wanted to send it to someone else’s email so I said that would not work. Then it wanted to send it to someone else’s phone number. This ridiculous.

  4. I work at the gap but was out of work because of my work authorization card now i’m back at work and i wanted to know if i can continue to use my same checking acount

  5. I worked at Janie and Jack before it was purchased by the Gap. I retired August 2019. I would like to know if you can send me a letter that I no longer work at Janie and Jack.

  6. I worked at Janie and Jack before it was purchased by the Gap. I retired August 2019. I would like to know if you can send me a letter that I no longer work at Janie and Jack.

    Thank you

  7. How do I get my paycheck stubs now that my season is over? I tried to log in to the thread and it says my account is disabled….?

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